Terms and Conditions Singapore — ValentineDay.sg
Welcome to ValentineDay.sg. These terms and conditions Singapore govern your use of our website, products, and services. By accessing or purchasing from ValentineDay.sg, you agree to comply with these terms and all applicable laws in Singapore.
1. General Information
ValentineDay.sg is an online store based in Singapore that specializes in Valentine’s Day gifts, flowers, chocolates, and personalized hampers. All orders, deliveries, and services provided through this site are subject to these terms and conditions Singapore. We reserve the right to amend or update these terms at any time without prior notice.
2. Eligibility to Purchase
You must be at least 18 years old to make a purchase from ValentineDay.sg. By placing an order, you confirm that all provided information — including name, address, and payment details — is accurate and valid.
3. Product Information and Substitution Policy
We strive to display all products, images, and descriptions accurately. However, due to natural variations or supplier availability, ValentineDay.sg reserves the right to substitute similar items of equal or greater value when necessary. Minor differences in color, wrapping, or presentation may occur.
Disclaimer: ValentineDay.sg is not a Halal-certified website. Certain food gifts or hampers may contain non-halal ingredients. By purchasing from us, you acknowledge and accept this condition.
4. Pricing and Payments
All prices are stated in Singapore Dollars (SGD) and include Goods and Services Tax (GST) where applicable. We accept payments through PayPal and other secure online methods listed at checkout. Orders will only be processed upon successful payment confirmation.
ValentineDay.sg reserves the right to adjust prices, promotions, and discounts without notice. We are not liable for typographical or system pricing errors and may cancel or refund affected orders if necessary.
5. Delivery and Service Policy
Our same day flower delivery Singapore service applies to confirmed orders placed before the daily cut-off time. Delivery schedules depend on traffic, weather, and recipient availability. While we strive to deliver promptly, ValentineDay.sg cannot be held responsible for unforeseen delays.
Customers must ensure that delivery addresses and contact details are correct. We will not be responsible for failed or delayed deliveries due to incomplete or incorrect information.
6. Refunds, Returns, and Cancellations — Terms and Conditions Singapore
All purchases are final once confirmed. Refund or replacement requests are subject to our Refund & Return Policy Singapore. To cancel an order, customers must notify us at least 48 hours before the scheduled delivery date.
If your item is damaged, incorrect, or incomplete, please contact support@valentineday.sg or WhatsApp us at 94543156 within 24 hours of delivery. Our support team will investigate and resolve your issue promptly.
7. Intellectual Property Rights
All logos, text, product descriptions, and images on ValentineDay.sg are protected by copyright and intellectual property laws. You may not copy, modify, distribute, or reproduce any content without prior written consent.
8. Privacy and Data Protection
Your personal data is collected and used in accordance with the Privacy Policy Singapore and the Personal Data Protection Act (PDPA). By using our website, you consent to the collection, storage, and use of your personal information for order processing and customer service.
9. Limitation of Liability
ValentineDay.sg shall not be held liable for any indirect, incidental, or consequential damages arising from your use of this website or our products. We do not guarantee uninterrupted access or error-free operation of our site.
In all cases, ValentineDay.sg’s liability is limited to the total purchase amount paid for the affected order.
10. Force Majeure
We are not liable for any delay or failure in performance caused by events beyond our reasonable control, including natural disasters, pandemics, strikes, or government restrictions.
11. Governing Law and Jurisdiction — Legal Terms Singapore
These terms and conditions Singapore are governed by the laws of the Republic of Singapore. All disputes arising from or related to this agreement shall be subject to the exclusive jurisdiction of the Singapore courts.
12. Contact Information
For all inquiries related to these terms and conditions Singapore, please contact us via:
- Email: support@valentineday.sg
- WhatsApp (only): 94543156
- Business Hours: Monday – Sunday, 9:00 AM – 7:00 PM (SGT)
13. Agreement and Acceptance
By using ValentineDay.sg, you confirm that you have read, understood, and agreed to these terms and conditions Singapore. If you do not agree, please discontinue the use of our website immediately.
14. Updates to Terms and Conditions Singapore
ValentineDay.sg reserves the right to review and update these terms and conditions Singapore periodically to align with Singapore consumer law and industry standards. Any updates will take effect immediately once published on this page. Customers are encouraged to review our terms regularly to stay informed of changes affecting transactions or deliveries.
For clarification, assistance, or feedback, please contact support@valentineday.sg or message us via WhatsApp at 94543156.
Last Updated: October 2025